BID members can report maintenance or cleaning issues using photos taken on their phones. Approval requests for out-of-hours maintenance can also be recorded through the app. Each ticket can be logged and approved or rejected by the maintenance team who can view tickets that are in progress at any time.
In an emergency, messaging needs to be quick, provide real-time feedback and go to the right people at the right times. Set up templates to send different messages to different staff and member levels during an evacuation and use SMS and email backups for those that don’t have the app. Raven allows you to continue the communication even after an evacuation to ensure staff are kept fully up-to-date.
BID members can find out about BID and local events and be encouraged to get involved. Also allows them to share information with you about their planned promotions or events.
Allow your BID members to supply key trading or other data you collect.
Allows BID zone members to register for BID zone parking and for parking operators to manage spaces.
Allow BID members to post job vacancies, dramatically lowering their recruitment costs.
Link your BID members’ staff with BID retailers and services for lunch, dinner, daily shopping, wellness, cleaning, events, leisure, taxi, hotel and other features relevant to your BID zone.
Get information from your customer staff members including information about facilities, what they would like to see etc.
BID members and operations staff are altered to any access or travel issues.
Allows your BID members’ staff to book local fitness, yoga, running, leisure and wellness facilities.
Customers can arrange to share travel to work.
Order food and drinks to your desk or meeting or conference rooms.
Allows BID members and their staff to integrate with others in the BID to create a strong community.
Allows BID members to book and coordinate meeting, lecture, restaurant and hub areas in BID office space 24 hrs a day 7 days a week.
Allow office managers to provide key documents & handbooks for staff in one place. All accessed securely.
Meet other BID members and connect with other Raven partners in other BIDs.
Get information on the best transport routes to the building
Allows BID members to engage in fun activities like events and local activities.
Allows BID members to check weather conditions that may affect their BID zone.
Provide details of access and book out-of-hours access for BID members and key suppliers.
Find your way in the BID zone: businesses, services, lifts, toilets, delivery areas etc.